Privacy Policy

Posted 18 September 2024

This notice describes the Privacy Policy that applies to all information collected or submitted when you install or use the Explore Guide AI application or any of the other proprietary software applications or services we provide, and when you visit our website (all of which are referred to collectively herein as the "Explore Guide AI Technologies"). The Explore Guide AI Technologies are owned and operated by Able Style Ltd.. (referred to herein as "we," "us," "our," or "Explore Guide AI"), which has developed applications and services for use in connection with a variety of devices and platforms, including without limitation, Windows, Mac, iPhone, iPad, Android, Chrome, Safari, Firefox and other mobile devices and computers.

We understand your concerns about privacy. We want you to understand what types of information we collect and what may happen to that information if you install the Explore Guide AI application, visit the Explore Guide AI Website or use any of the Explore Guide AI Technologies.

USER ACCOUNTS AND COLLECTION OF INFORMATION

You are not required to create a user account or provide any personal information in order to visit the Explore Guide AI website. You are required to create a user account, however, to use our application. During registration, you are required to provide a valid email address.

We also collect information if you contact us for support or help, submit an application or otherwise communicate with us. The information which you supply to us enables us to customize and enhance the services we provide to you. In addition, it helps us communicate with you about our news, events, promotions and new products.

If you choose to buy credits, our third party payment processors will collect and handle your credit card and related payment information. Such third party processors’ use of your personal information is governed by their respective privacy policies. We do not store your payment information, such as your credit card number. We do store a history of payments made.

COLLECTION OF INFORMATION AS PART OF USING Explore Guide AI SERVICE

In addition to the information that you provide to us when you register for a user account, we collect information about the URLs, titles, content and locations of the landmarks that you view. The types of information we collect includes your browser type, device type, device ID, time zone, language, and other information related to the manner in which you access the Explore Guide AI Technologies.

You are able to delete all information relating to landmarks that you've viewed at any time from within your profile in the app.

USE OF DEVICE LOCATION DURING APP USE

Explore Guide AI is designed to show you interesting landmarks near your location. In order to do this the app requests permission to use device location. You can choose to deny this permission, in which case the app will not be able to show you nearby landmarks but you will be able to search manually.

If you grant permission for the app to use your location then the app will periodically access your location to show you nearby landmarks. Location is only stored when you view information about a landmark or while you are excuting an "Auto Tour". The location information is saved solely to provide the app functionality. It is not shared with any third parties.

You can delete all saved location information at any time from within your profile in the app.

USE OF DEVICE LOCATION IN BACKGROUND

Explore Guide AI offers a "Welcome to..." feature which shows you interesting information when you arrive in a new city, town or village. This feature requires the app to use your device location in the background. This feature is optional and can be turned on or off in the app settings.

If you opt-in to the "Welcome to..." notifications then the app will periodically access your location even when the app is not in use. This is to check if you have arrived in a new location. Locations are stored only when a new location is found. The location information is saved solely to provide the app functionality. It is not shared with any third parties.

You can delete all saved location information at any time from within your profile in the app.

USE OF COOKIES AND ANALYTICS

In addition to the methods described above, we may also collect information using cookies or other technologies when you access our website or use Explore Guide AI Technologies. You may decline our cookies if your browser permits, although in that case you may not be able to use certain features, you may be required to sign in more frequently during a session, and you may be unable to install or use certain Explore Guide AI Technologies. Cookies and other technologies make our Explore Guide AI Technologies easier to use and help us customize and personalize the services we provide based on your interests and activities.

We may also use "pixel tags," "web beacons," "clear GIFs" or similar means (individually or collectively "Pixel Tags") in connection with emails that we send to our users in order to collect usage data. We use Pixel Tags, other technologies and the information we collect to count users who have visited certain pages on our Website, to deliver branded services and to help determine the effectiveness of promotional or advertising campaigns. You can block these tags via your email client but this may effect our ability to personalise the emails we send you.

USE OF INFORMATION

We use your personal information to respond to your requests and perform our contract with you. We may do this, for example, by using your contact information to respond to your inquiries, to provide customer support and to supply any products or services you have requested. In addition, if you choose to use the Explore Guide AI Technologies to share content with another person, we will use the recipient's email address or user account information to provide that service, but we will not use that email address for any other purpose.

We also have a legitimate business interest to operate and improve our services such as saving articles, videos, or other content to Explore Guide AI and making such content and recommendations available to you at a later time on any device that you use to access the Explore Guide AI Technologies. We also use non-identifying, aggregated information to analyze the manner in which the Explore Guide AI Technologies are used, which also allows us to improve our services. The aggregated information we use includes the manner in which articles, videos, or content has been accessed, saved and shared. We may use aggregated information to offer a list of top sites or content, to make recommendations to our users, to report on usage and trends, to improve the products and services that we offer, or to develop new products and services.

SHARING OF INFORMATION

Except as set forth below, we do not share any personally identifiable information unless you expressly agree that we may do so.

Public content

If you choose to make the content you save publicly available, we may share that information with others in accordance with the options you select.

Working with third parties

We may work with trusted third parties, to facilitate one or more aspects of the products and services that we provide to you and to conduct research related to Internet usage, and we may provide some of your personal information directly to these third parties. For example, as discussed above, we may use a third party payment processor to process payments for our paid subscription service. These parties are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide to them for any other purpose other than those discussed above, unless you have explicitly agreed or given your prior permission to them for additional uses.

Sharing as required by law or asset sale

In the event that we or certain of our assets are acquired, user information may be included among the transferred assets.

Although we strive to protect the personal information of our users, we will release personal information if required by law or in the good-faith belief that such action is necessary. We follow the law whenever we receive requests about you from a government or related to a lawsuit. We will notify you when we are asked to hand over your personally identifiable information in this way unless we are legally prohibited from doing so. When we receive requests like this, we will only release your personally identifiable information if we have a good faith belief that disclosure is necessary or appropriate under applicable law. Nothing in this policy is intended to limit any legal defenses or objections that you may have to a third party's request to disclose your information.

KEEPING INFORMATION

We will keep your information only for as long as we need it to provide you services, manage our business or as required by law or contract.

TRANSFER OF INFORMATION

We're a global organization and our computers are in several different places around the world. We also use service providers whose computers may also be in various countries. This means that your information might end up on one of those computers in another country, and that country may have a different level of data protection regulation than yours. By giving us information, you consent to this kind of transfer of your information. No matter what country your information is in, we comply with applicable law and will also abide by the commitments we make in this privacy policy.

SECURITY

We have agreements with third parties and have adopted other security measures in place to protect against the loss, misuse and/or unauthorized alteration of the information under our control or under the control of our service providers. Your personally identifiable information is protected by utilizing both online and offline security methods, including firewalls, passwords and restricted physical access to the places where your information is stored. Although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain free from security issues. In the event of a security breach involving your personal information, we will make any legally required disclosures to you in the most expedient time possible and without unreasonable delay, consistent with the legitimate interests of law enforcement, or any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

PHISHING

Identity theft and the practice currently known as "phishing" are of great concern to Explore Guide AI. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your username, password, credit card information or national identification number in an unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.

MANAGING MY PRIVACY AND EMAIL SETTINGS

As part of our default settings to share saved and recommended content, we send emails to our users. You may opt-out of receiving these, and updates on our service and your use, by using the unsubscribe feature on any of our email correspondence or from your account settings. We will try to communicate with you only according to your instructions, although it may take some time to process your request.

AMENDMENTS TO POLICY

Please note this Privacy Policy will change from time to time. We may amend this Privacy Policy at any time by posting the amended terms on our Website that you can access at exploreguide.ai/privacy or through the options or help menu of the Explore Guide AI application. All amended terms shall automatically be effective thirty (30) days after they are initially posted on the Website. If we make any material changes to our Privacy Policy that affect user information already stored in our database, we will post a prominent notice on our Website notifying users that our Privacy Policy has changed. Our use of your information shall be governed by the terms and conditions of our Privacy Policy in effect when you first use our application or thirty (30) after the terms are changed, as explained above.

CONTACT

If you have questions or concerns regarding this Privacy Policy, you should contact us at contact@exploreguide.ai.

Europeans who believe a privacy complaint is unresolved have the right to lodge a complaint with the supervisory authority of their Member State.